Refund Policy | Vivalis Money-Back Guarantee

This refund policy applies to Vivalis purchases made through this authorized distribution portal, operated by Bridgemont Vitality LLC.

60-day money-back guarantee

You may request a refund of the product purchase price within 60 days of the delivery date. To qualify, contact orders@vivalisformula.com with your order number to receive a return authorization and address.

How refunds are processed

Once your returned items are received, the purchase price is refunded to your original payment method, typically within 5 to 7 business days. Original and return shipping charges may be non-refundable.

Conditions

Refunds apply only to purchases made through this authorized portal.
Keep your order confirmation as proof of purchase.
Products purchased from unauthorized third-party sellers are not eligible.

Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us within 14 days for a free replacement. See the guarantee page for a step-by-step walkthrough.

Last updated June 2026. For questions, contact support@vivalisformula.com.