The 60-Day Money-Back Guarantee
Try Vivalis on your own timeline. If it is not for you, send it back for a refund of the purchase price.
Botanical support is gradual, so you deserve time to judge it honestly. Every Vivalis order, from a single starter pack to the six-bottle supply, is covered by a 60-day money-back guarantee from the date your order is delivered.
How to request a refund
- Contact support. Email orders@vivalisformula.com or call +1 (412) 555-0182 with your order number within 60 days of delivery.
- Get your return details. Our team will reply within one business day with a return authorization and the return address.
- Send it back. Return the bottles, including empties, using the instructions provided.
- Receive your refund. Once the return is received, your purchase price is refunded to the original payment method, typically within 5 to 7 business days.
Good to know
- The guarantee covers the product price. Original or return shipping may not be refundable.
- Refunds apply to purchases made through this authorized portal. Keep your order confirmation as proof of purchase.
- Products bought from unauthorized sellers are not covered, another reason to verify your source.
Full terms are in our refund policy. Ready to start? Choose your supply.